Troubleshoot opportunities, accounts and relationships
Customer satisfaction not at the levels you would like? Thinking that you need to improve the quality of your products or services? Struggling to persuade your customers to buy from you? Thinking you need ways of competing more effectively and of avoiding the commoditization trap?
We can help you to clarify customer expectations, position and package what you have to offer so your customers perceive it as relevant, and help you to identify and address opportunities to compete more effectively. We work with you to gain agreement amongst key stakeholders of the key changes that need to be made and then help you to introduce them so you improve or transform your relationships with your customers, differentiate your business from your competitors and see your revenues and margins grow predictably as a result.
Research and develop opportunities and markets
Think you can see opportunities to grow but you don’t have adequate capabilities or information to research or qualify them? Overall growth not fast enough? Progress breaking into new markets too slow? Lacking clarity about where to focus your business development efforts? Trying to commercialise more of your intellectual property?
We can help you to research and qualify opportunities in new markets, break into new markets faster and clarify where you should focus your business development efforts for maximum effect. We can conduct market research on your behalf, help you to identify and address key barriers to growth, gain agreement about how to overcome the barriers and help you to introduce improvements to working practices so opportunities are qualified and growth accelerates.
Streamline core operations
Margins not increasing fast enough? Lacking the information you need to manage your business effectively? Under pressure to reduce costs? Improvements to working practices not being introduced fast enough?
We can work with you to clarify the causes of the key challenges you are facing and to define and introduce ways of addressing them so core operational and management practices are enhanced, resulting in improved performance of your business.